A canceled or badly delayed flight is won or lost in the first fifteen minutes. This guide covers the order of moves, your U.S. refund rights, the refund-or-rebook decision, six worked scenarios and how to claim what you are owed.
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When a flight is canceled or changed, your rights depend on the airline, the route and how you booked. Here is how to get a refund, a rebooking or compensation without wasting hours on hold.
US rules require a refund if the airline cancels and you choose not to travel. Keep your confirmation, screenshots and receipts for any expenses.
Use the airline app first, since rebooking options appear there before the phone lines clear.
Start with:, Flight canceled: what to do
Part of Flights, Airports & Transportation guides. Browse the other topics there to keep planning.